Return Policy

REFUNDS

We do not accept returns on undamaged items. Please read the product descriptions carefully before placing your order. 

DAMAGE DUE TO FREIGHT OR SHIPPING

All of our products are tested for quality, and all shipments are carefully inspected before leaving our fulfillment center. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged products must be made within 48 hours. Please contact us and provide a full description and photos for any product damaged during shipping within that time. Replacement products will be shipped via USPS within 2 business days. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

• Phone: 802-552-0570
• Email: roottovitality@gmail.com
• Online contact form: https://roottovitality.com/pages/contact